Refund and Returns Policy

Thank you for shopping with Stufforia.com! We are committed to providing high-quality products and ensuring customer satisfaction. Please read our policy carefully to understand our return and refund procedures.

Return Policy

At Stufforia.com, we accept returns only under the following circumstances:

1. Manufacturing Defects: If your item has a manufacturing defect, you are eligible to return it for a refund. This includes structural issues or defects that are not the result of normal wear and tear.

2. Incorrect Item Received: If you receive an item that is different from what you ordered (such as the wrong size, color, or model), you may return it for a refund.

How to Initiate a Return

To start a return, please follow these steps:

1. Contact Us: Email our customer service team at stufforia@gmail.com.com within 2 days of receiving your order. Please include your order number, a description of the issue, and any relevant photos.

2. Return Instructions: If your return request is approved, we will provide detailed instructions on how to return the item. Ensure that the item is in its original packaging and condition.

3. Shipping Costs: Stufforia.com is responsible for return shipping costs.

Refund Policy

Refunds are only issued in the case of manufacturing defects. Here’s how it works:

• Eligibility for Refund: If your returned item is confirmed to have a manufacturing defect, we will process a refund to your original payment method.

• Processing Time: Refunds will be processed within 5-7 business days after we receive the returned item.

Exclusions

Please note that we do not accept returns or offer refunds for:

• Change of mind or dissatisfaction with the product
• Items damaged due to misuse or normal wear and tear
• Products that have been opened or used (unless defective)

Questions?

If you have any questions regarding our return and refund policy, please reach out to us at stufforia@gmail.com. We’re here to assist you!

Thank you for choosing Stufforia.com!